Services for Independent Auto Dealers

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Keep things moving and prevent mistakes from turning into bigger costly issues.

Services may include:

• Deal document preparation and organization
• Deal jacket review and cleanup
• Bill of sale preparation support
• Tax and out-the-door calculation assistance
• Dealer management system support, including Frazer Hosted
• Follow-up on missing or incomplete documents
• Administrative process improvement
• Ongoing support to correct errors before they become compliance or financial problems

The Dealer Desk provides hands-on administrative and compliance support for independent auto dealers. Our goal is to help dealers stay organized, reduce costly mistakes, and put practical systems in place without making the process harder than it needs to be.

We work with dealerships the way they actually operate — helping with the details behind the scenes so deals move smoother, records stay cleaner, and compliance issues are addressed before they become expensive problems.

Title issues are one of the most common and costly problems for independent dealers. The Dealer Desk provides practical title and registration support to help dealers handle paperwork correctly, track issues, and keep deals from getting stuck.

Services may include:

• Title and registration processing support
• Title transfer and reassignment assistance
• Replacement title support
• Review of title paperwork before submission
• Problem title research and resolution support
• Coordination with tag offices and state 

The Dealer Desk helps dealers document how they operate, create practical procedures, and maintain compliance materials that make sense for real dealership activity.

Services may include:

• FTC Safeguards Rule support
• FTC Red Flags Rule identity theft prevention procedures
• Privacy and data protection documentation
• Buy Here Pay Here procedures and customer documentation
• Internal compliance policies and acknowledgments
• Deal jacket compliance review
• Record retention
• Employee training and acknowledgments

Accurate sales tax reporting starts with accurate deal information. The Dealer Desk helps dealers review sales activity, organize monthly figures, and prepare supporting information for sales tax reporting.  

Services may include:

• Review of dealer-provided sales data
• Monthly sales tax reconciliation support
• Preparation of sales tax figures and supporting reports
• Review of taxable and non-taxable transactions
• Deal review for tax calculation concerns
• Filing assistance where authorized by the dealership

The Dealer Desk helps BHPH dealers create organized processes that are easy for staff and customers. 

Services may include:

• BHPH underwriting procedure support
• Truth In Lending and Fair Lending support
• Collections procedures and communication templates
• Default and repossession documentation support
• Redemption and reinstatement process support
• Pre-sale customer responsibility video
• Credit reporting procedure support, if applicable
• Customer acknowledgment forms and training materials

The Dealer Desk provides plain-language training and documentation to help dealership staff follow consistent procedures. 

Training and documentation topics may include:

• Title processing basics
• Deal jacket organization
• Sales and deal-closing procedures
• Compliance requirements for independent dealers
• BHPH customer communication standards
• Collections procedures and customer service expectations
• Inventory control and recordkeeping
• Employee onboarding documentation
• Internal office procedures and workflow

These services are offered as one-time projects and are tailored to the specific situation. 

Services may include:

• Alabama dealer license application guidance
• Dealer license renewal support
• Business setup document organization
• Change of ownership or business entity support
• LLC formation or update document assistance
• Required dealership document review
• Support preparing documents for submission
• Auction registrations
• Payment service setup
• Website creation
• Dealer management system setup

The Dealer Desk offers professional notary services for dealerships, businesses, and the general public. Notary services may be scheduled independently or bundled with dealership administrative support.

Available for:

• Dealership and business documents
• Customer signing appointments
• Identity verification support
• Title and vehicle-related documents
• Mobile notary services by appointment

Notary services do not constitute legal advice.

For dealers who need help with a specific issue, document, title problem, compliance question, or back-office task. 

For dealers who need a policy binder, compliance update, licensing support, training materials, process cleanup, or a specific project completed. 

For dealers who want continued help with back-office workflow, compliance documentation, title tracking, deal review, training, and operational support.

We help assess your current operation and recommend the level of support that makes sense for your dealership.

The Dealer Desk is designed for independent dealers who need practical help from someone who understands dealership paperwork, compliance pressure, title problems, customer communication, and day-to-day office workflow.

Whether you need help cleaning up files, building a compliance binder, improving BHPH procedures, training employees, or keeping your back office organized, The Dealer Desk can help create a better system.